Communication is part of our daily lives. It is vital for establishing and maintaining relationships. Conversation skills are foundational to establishing personal and professional relationships with colleagues, but establishing relationships is just the first step. The work of a coach and leader frequently requires the use of well-practiced, strategic and sometimes formal, communication skills, that extend beyond daily conversation. It is essential that coaches and leaders spend time learning and practicing specific communication skills to foster trust and collaboration. There will be circumstances that present communication challenges. When these situations arise, a coach or leader who has practiced these critically important skills, will be able to feel comfortable and confident using them effortlessly.
